Legal

1. Acceptance of Terms

By creating an account, accessing the dashboard, or deploying a bot through BOTA, you agree to these Terms and Conditions. If you do not agree, you should not use the platform. These terms apply to all users, including free and paid accounts.

2. Eligibility and Account Responsibility

You are responsible for maintaining the security of your account, API key, and connected services. Any activity performed through your account is treated as your responsibility unless reported as unauthorized access.

3. Acceptable Use

You agree to use BOTA in compliance with applicable laws, messaging platform requirements, and anti-spam policies. You must not use BOTA to distribute malicious content, perform fraud, send unauthorized promotions, scrape private data, or violate intellectual property rights.

4. User Content and Bot Behavior

You retain ownership of your commands, scripts, media, and bot configurations. You grant BOTA a limited right to process that content only to provide hosting, execution, analytics, and support features. You are solely responsible for the legality and accuracy of the content your bots send.

5. Subscriptions, Billing, and Renewals

Paid tiers are billed from your wallet balance when you authorize a purchase, upgrade, or renewal. Features, limits, and pricing may vary by tier. If your balance is insufficient, renewal or upgrade actions may fail until funds are added. Unless otherwise stated, charges are non-refundable after successful activation.

6. Service Availability

We work to keep BOTA available and secure, but uninterrupted service is not guaranteed. Maintenance, third-party outages, platform API changes, or force majeure events may affect uptime or behavior.

7. Suspension and Termination

We may restrict or suspend access if we detect abuse, security risk, non-payment, or policy violations. Serious or repeated violations may result in permanent account termination.

8. Limitation of Liability

To the maximum extent permitted by law, BOTA is provided on an "as is" and "as available" basis. We are not liable for indirect, incidental, special, or consequential damages arising from your use of the platform, including message delivery failures or third-party API behavior.

9. Changes to Terms

We may update these terms from time to time. Continued use of BOTA after updates means you accept the revised terms.

1. Information We Collect

We collect account and usage information required to operate the service, including name, email, profile image, API keys, bot settings, command content, analytics events, and billing activity. Depending on your use, we may also process webhook payloads, logs, and integration metadata.

2. How We Use Information

We use your information to provide core features, secure accounts, detect abuse, process billing operations, improve reliability, and offer support. We may aggregate product metrics for internal analysis and service improvement.

3. Legal Basis and Compliance

Where required by law, we process data based on one or more legal grounds such as contract performance, legitimate interests, legal obligations, and user consent where applicable.

4. Sharing and Disclosure

We do not sell personal data. We may share data with trusted infrastructure and service providers strictly for hosting, security, analytics, communication, and payment processing. We may also disclose information when required by law or to protect platform security and user safety.

5. Data Retention

We retain data only as long as necessary for service operations, legal compliance, dispute resolution, and fraud prevention. Retention periods may vary by data type and contractual obligations.

6. Security

We implement reasonable technical and organizational measures to protect your information. No system is perfectly secure, and you remain responsible for safeguarding credentials, API keys, and connected third-party accounts.

7. Your Responsibilities

If your bot processes end-user personal information, you are responsible for presenting notices, collecting consent where required, and complying with local privacy and consumer protection laws.

8. Your Rights and Requests

Subject to applicable law, you may request access, correction, or deletion of your personal information. For privacy or legal requests, contact support through the Support page in your dashboard.

9. Policy Updates

We may update this Privacy Policy to reflect legal, technical, or product changes. The "Last updated" date indicates the latest version in effect.